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Theft, accidents or technical problems
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In case of vehicle theft or an accident, the client must inform the Traffic Police for making an official written statement and inform the company as soon as possible;
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Presence of official statement discharges the client from a financial responsibility, excepting the cases of illegal use of the vehicle (driving under influence of alcohol or drugs, with high or inappropriate speed, non-compliance with the road conditions, pulling a vehicle and etc.);
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In case of accident by client's fault the Company is not obliged to exchange the vehicle. This is possible only if there is available vehicle and upon additional agreement with the Company;
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In case of accident by client's fault he is responsible with the full amount of the deposit;
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Damages and breakdowns caused by unauthorized by the Company driver are payable in full amount by the renter inscribed in the rental contract;
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In case of technical problem of the car, which does not allow the vehicle to continue the contract, the company is engaged to deliver in 24 hours another car within Bulgaria, at its expenses;
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In case of loss, destruction or theft of the vehicle papers, registration number or keys, the client is to pay a penalty in amount of 50 euro for each;
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Small repairs, done by the client and with company's knowledge, during the contract period, will be cashed down by the company;
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Small repairs, done by the client and without company's knowledge, during the contract period, will not be cashed down by the company;
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